IDEA
01One idea
One idea should survive every handoff.
Strategy. System. Work.
Scene 1/3 01 Practice
01Practice
How I work inside an organization
The complete practice connects customer meaning, strategic choice, creative expression, organizational alignment and the systems that help people carry the work.
Build the brand around who the customer is becoming.
Creative and strategic decisions become coherent when the organization shares one understanding of the identity and aspiration the customer is pursuing.
Earn the customer’s attention before asking for action.
Attention is scarce and valuable. Communication should repay it with entertainment, insight, useful direction or a clearer picture of what is possible.
Get brand into the decision while the decision is open.
Brand has greater value when it helps shape products, priorities and experiences than when it decorates choices already made.
Make the reasoning transferable.
Standards become useful when people understand the examples, exclusions and judgment behind them.
Build people who can carry the work farther.
Leadership should leave teams with stronger judgment, clearer ownership and less dependence on the leader.
02Coherence
The work becomes coherent when the choices connect.
Scene 2/3 02 Outcomes
02Outcomes
Selected outcomes
The complete record connects the strategic decisions, creative work, organizational systems and measurable outcomes behind the career.
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Frontline21
3× the lead-generation target and roughly 180 accounts from a single email.
An identity-driven campaign that also produced a 6,000+ attendee conference activation and shifted the company’s conference strategy for the first time in decades.
See the work → (Frontline21)
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Five Stones
20,000+ kits distributed nationally and internationally.
Partner enablement that started with what pastors needed, not with what the company wanted to sell. It became the first viable church-as-channel pathway for product awareness.
See the work → (Five Stones)
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Victory brand strategy and portfolio architecture
Rebrand the product to rebrand the customer.
With churn approaching 90%, acquisition alone could not repair the customer relationship. The category had taught people to see themselves through shame, surveillance and failure. I repositioned Victory around becoming and formation, then designed the portfolio architecture that established Covenant Eyes as the institutional authority and organized Victory, Five Stones and the supporting content brands into a coherent, selectively disclosed system.
See the work → (Victory)
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Four-year executive alignment
Resolved a four-year positioning deadlock.
Organized and led a strategic onsite with executive, product and marketing leadership that cleared long-standing disagreement and restarted brand and product development.
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Flagship agency campaign
$1.2M engagement and 18× the previous best result.
Represented the brand inside the company’s first $1.2M agency engagement, the highest-impact campaign in company history.
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AI-supported brand voice
A voice framework integrated with AI tooling.
Let 20+ writers across three departments align quickly to brand standards, improving clarity, consistency and speed of execution at scale.
See the work → (Delivering Brand Voice At Scale)
SYSTEM
03Where it was carried
Strategy is only real when the system carries it.
Scene 3/3 03 Experience
03Experience
Where the responsibility was carried
Fractional Marketing Leader
Radiant Mobile
Remote · May–June 2026
A short fractional engagement with America’s first Christian mobile wireless service. I led positioning, messaging, onboarding and lifecycle strategy, translated the network technology into language customers could understand, and began building the company’s first integrated marketing operating system.
- Turned a differentiated network capability into a position customers could understand.
- Designed the company’s first integrated marketing operating system, connecting workstreams to ownership, reporting and the customer journey.
- Used AI-assisted workflows to accelerate research, comparison, writing and system development, with every output judged and released by a person.
Director of Creative Marketing
Covenant Eyes
Remote / Owosso, Michigan · 2018–May 2026
Creative and brand leadership inside an enterprise SaaS company, across eleven years with the company (2015–May 2026). In its first Creative Director role, I resolved a four-year strategic deadlock, led the 2020 Covenant Eyes rebrand, and went on to lead the 2025 Victory brand strategy and the portfolio architecture organizing Covenant Eyes, Victory, Five Stones and the supporting content brands.
- Resolved a four-year strategic deadlock through an executive onsite, restarting brand and product development.
- Led the 2020 Covenant Eyes rebrand, the company’s first comprehensive redefinition.
- Led the 2025 Victory brand strategy and identity, repositioning the product from monitoring toward becoming and formation.
- Helped define Covenant Eyes as the institutional authority and designed the portfolio architecture organizing Victory, Five Stones and the supporting content brands with controlled levels of disclosure.
- Created the Five Stones church-channel strategy, distributing 20,000+ kits nationally and internationally.
- Built an AI-supported brand voice framework for 20+ writers across three departments, with human review and a cross-functional Brand Council.
- Represented the brand inside the company’s first $1.2M agency engagement.
- Developed a team of five across design, public relations and motion.
Earlier experience
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Senior Graphic Designer / UX (PRN)
Tektonux · Remote / Huntsville, AL
2020–present
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Lead Designer / Brand Strategist
Covenant Eyes
2015–2018
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Senior Technical Illustrator
Yulista Aviation · Huntsville, AL
2013–2015
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Staff Illustrator
Archer (FX Network)
2013
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Graduate Assistant & Lead Designer
Georgia Southern University · Statesboro, GA
2012–2013
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Instructor & Tennis Coach
Screven County High School · Sylvania, GA
2006–2012
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Designer
Southeastern Marketing · Statesboro, GA
2006
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Art Director / Designer
Statesboro Herald · Statesboro, GA
2003–2006
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Designer
Spyglass
2003
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Freelance Designer & Illustrator
Clients incl. Valiant, Marvel, Upper Deck, White Wolf
1999–2003
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Designer / Printer
Neal Graphics
1999–2000
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Designer
Signs by Steve · the first one
1997–1999
04Leadership
Leadership that leaves capacity behind
I help designers pioneer the careers they dream of.
I build the learning, merit and advancement structures that let designers make increasingly sophisticated decisions. Designers moving toward a senior role complete the Scholarly Inquiry, a structured study of the vocabulary, elements and principles of two-dimensional design. I use Bloom’s taxonomy to move them past recall into analysis, evaluation and creation, argue for assignments above their current experience while leaving the ownership with them, and teach teams to go ten ideas deep, working through the conventional answers until genuinely original ones begin.
05Education
Education and credentials
Education
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M.F.A. Graphic Design
Georgia Southern University
2010–2014
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M.A.T. Teaching & Learning
Georgia Southern University
2006–2008
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B.F.A. Graphic Design
Georgia Southern University
2004–2006
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A.A. Fine Arts
East Georgia College
1999–2002
Credentials
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Certified Brand Architect
Level C / Liquid Agency · Neumeier program
2022
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Certified Brand Strategist
Level C / Liquid Agency · Neumeier program
2021
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Certified Brand Specialist
Level C / Liquid Agency · Neumeier program
2020
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Customer Experience Design
Georgia Southern, Z-School Executive Program
In progress
06Learning
Continuous study
My practice continues to develop across brand strategy, design, organizational leadership, customer behavior and AI-assisted creative workflows.